Skills

Committed in providing you with skilled consultants in the following areas

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Technology

Our technology consultants


We employ trained, certified consultants who are accustomed to implement market-leading integration tools:

  • CTI and Contact Center Platforms: Genesys, Voxeo, Cisco, Alcatel-Lucent, Avaya, ...
  • CRM: Siebel, Amdocs, ...
  • EAI / B2B: WebMethods, Bea

Our consultants have additional skills related to :

  • Networking: PABX & IPBX
  • Operating Systems: Unix, Windows, Apple, Chrome, Linux, etc.
  • Databases: Oracle, MySQL, MSSQL, Sybase, TeraData, ...
  • Monitoring Tools: HP OpenView, ...
  • Reporting Tools: Business Objects, Brio, ...
  • High Availability
  • Scalability, performance sizing and troubleshooting
  • Security

Functional Level

Our functional consultants


Our consultants work extensively in various business domains, noticing what fails and what succeeds in those vertical markets, and can thus show you the pitfalls as well as the best ways to reach your objective.

NGS Partners can also provide you with professional Project and Program managers to help you achieve your goals.

Support & Maintenance

Our Support team


NGS Partners provides quality support for your platform, 7/24 when needed.

We can support your CTI and Telephony platform as well as insuring relevant maintenance on developments or components provided by us.